Buyer Ask to Cancel After You Printed Label - What to Do?
Your buyer has changed his mind about an item he ordered but you have already printed the label. What can you do? First of all, don't panic. It's a simple process as long as you haven't taken it to the Post Office.
You have up to 120 hours from the time you print a USPS label to void it and get a refund. The cost of the label is credited to your PayPal account within about two weeks.
To void an USPS label: Look under "What would you like to do next?" on the right hand side of the page. Click "Void label." Follow the instructions on the Void your shipping label page. For FedEx labels printed on eBay, you are only charged for the labels you use – no need to worry about misprinted or destroyed labels. With UPS labels printed on PayPal, you are only charged for the labels you use, but must void a label if you don't use it to avoid being charged.
